Store Policies
About Us
Diamond Importers Specializing in All Shapes, Sizes and Qualities of GIA Certified Diamonds. High End Jewelry Manufacturing in the Los Angeles Jewelry District Since 1994. Specializing in Engagement Rings, Eternity Bands & FANCY YELLOW DIAMOND RINGS!! Knowledgeable & friendly jewelers available to address all questions and requests at 213-924-3227.
- * ALL NATURAL EARTH MINED DIAMONDS
- * LIFETIME UPGRADE WITH NO FINANCIAL LOSS
- * TRANSPARENCY PROCESS
- * CUSTOM MADE JEWELRY WITH NO ADDITIONAL MARKUPS / 7-10 DAY TURN AROUND TIME
- * FREE UPGRADES WHEN AVAILABLE
Shipping Policy
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FREE OVERNIGHT SHIPPING TO THE UNITED STATES - FULLY INSURED, SIGNATURE REQUIRED.
(WE DO NOT SHIP TO P.O. BOXES) -
FREE WORLDWIDE SHIPPING - FULLY INSURED, SIGNATURE REQUIRED.
(Times for delivery vary for Different Countries and Local Customs) For Questions related to Customs or Duties please contact local authorities. For additional questions contact us. - ALL PACKAGES ARE DOUBLE BOXED AND SECURELY SEALED UNDER VIDEO SURVEILLANCE FOR YOUR PROTECTION AND OURS.
- ALL PACKAGES CONTAIN OUR COMPANY FOLDER WHICH INCLUDES ALL PAPERWORK SUCH AS INVOICE, ORIGINAL GIA CERTIFICATE AND OFFICIAL APPRAISAL ISSUED BY DIAMOND INSTITUTE OF AMERICA. Most important, your item will be inside a Luxury Jewelry Box.
Returns & Guarantee
30 DAY MONEY BACK GUARANTEE (If the item is NOT as described) for your peace of mind AND A LIFETIME UPGRADE WITH NO FINANCIAL LOSS.
We do NOT sell or create anything, we would not confidently give our loved ones. We do absolutely no advertising or marketing of any kind. Our best advertising is YOU! Over 98% of our business is repeat clients and people they have been referred to our company. We are FIVE STARS ACROSS ALL REVIEW SITES. eBay, Wedding Wire, Yelp & Google. To view our reviews on other sites please use our main company name "Want My Diamond".
Warranty
We proudly extend wholesale pricing to YOU & create ALL our Fine Jewelry with FIVE STAR CRAFTSMANSHIP offered only by other high end & renowned companies with astronomical mark-ups.
- Lifetime Guarantee on All Side Diamonds - We stand behind our products now and forever. We understand life happens, so if you damage your item or accidentally hit it against somewhere and lose a stone, we will be here to assist you. You will only be responsible for cost of stone if needed, labor and shipping. No additional cost or mark-ups will be added.
- We suggest you insure ALL items you purchase, using the appraisal from Diamond Institute of America which is included with ALL purchases. Center Diamond, due to the high value is NOT covered under warranty. We do double check and take images of ALL center diamonds and settings before we ship as part of our FIVE STAR Quality check.
Our Transparency Process
- Metal of your choice will be manufactured to the finger size you request to avoid side stones from falling out easily with normal wear & tear.
- Prongs or basket holding the center diamond you choose will be made for its exact measurements to assure maximum strength to hold center diamond in place. Also to avoid unattractive gaps or overlaps hiding other attractive attributes of your ring especially styles or designs that have halos or other stones near the center diamond.
- We have A State-Of-The-Art Facility where we manufacture ALL our Fine Jewelry. Our In-House Experienced & TOP Notch CAD Artist and Designers can flawlessly duplicate or re-create ANY Style or Design offered in the market by other companies. They can combine design features of multiple rings into one to bring you that One-Of-A-Kind Look or bring your own ideas into reality.
Every piece of Jewelry is unique, just like you. We genuinely care and want to get to know you.
Our Process:
- Personal Introduction - When you place an order, a gemologist will contact you to introduce themselves & our team. You will immediately have a NEW knowledgeable FRIEND to guide you throughout the whole process.
- Diamond or Precious Stone Assurance - You will be provided with valuable knowledge and insight into the diamonds or precious stones you purchased. If you have purchased a ring with a Center Diamond, you may be provided with multiple options and variations to choose from, the Center Diamond down to the Side Diamonds. Occasionally when available items are eligible for Free upgrades in metal purity, carat weight, color and quality or offered at very little additional cost. Live images and videos will be provided for visual aid.
- Design Assurance - We will provide you with detailed CAD Drawings and/or Renderings using your diamonds to show you what your product looks like.
- Creation - After you are confident and excited about everything, we will create your item.
- Final Review - When your item is ready, we will once again provide you with images and videos.
- Secure Shipping - We double check items and securely box & ship.
This is not just another transaction. This is the beginning of a mutually beneficial relationship. A relationship where you can rely on for ALL your Jewelry needs to be handled. So, if you don't mind us getting to know you and sharing in your journey, let's get started.